Errors on studio.appcues.com

Incident Report for Appcues

Resolved

This incident has been resolved.
Posted Apr 08, 2020 - 13:22 EDT

Monitoring

Full performance has been restored to studio.appcues.com and the Appcues Flow Builder. We continue to monitor the situation.
Posted Apr 08, 2020 - 10:52 EDT

Identified

We've identified errors with an upstream database provider, Google Firebase, which are affecting certain functions on studio.appcues.com and the Appcues Flow Builder. Flow delivery to end users is not affected. We are monitoring the situation and will update as soon as the issue is resolved.
Posted Apr 08, 2020 - 10:22 EDT
This incident affected: studio.appcues.com and flow builder.