Investigating - We've received intermittent reports of issues for users logging into my.appcues.com using Safari.

The current workaround is using a different browser (where possible).

We're investigating the issue now, and will update this incident report as progress is made.
Dec 7, 16:17 EST
my.appcues.com ? Operational
fast.appcues.com ? Operational
api.appcues.com ? Operational
segment.appcues.com ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 20, 2019

No incidents reported today.

Feb 19, 2019
Resolved - This incident has been resolved.
Feb 19, 10:41 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 15, 14:27 EST
Identified - A new version of Chrome (73) has implemented security restrictions that can severely impact our Chrome extension's ability to authenticate with our database. Individuals being affected will see the Appcues Flow Builder in a perpetually loading state. You can check your version of Chrome by visiting "chrome://version/" in the browser to see if you are being affected. We have a solution identified and are working to implement it now. Please stay tuned for updates.
Feb 15, 08:40 EST
Feb 18, 2019

No incidents reported.

Feb 17, 2019

No incidents reported.

Feb 16, 2019

No incidents reported.

Feb 14, 2019

No incidents reported.

Feb 13, 2019

No incidents reported.

Feb 12, 2019

No incidents reported.

Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 8, 2019

No incidents reported.

Feb 7, 2019

No incidents reported.

Feb 6, 2019

No incidents reported.