All Systems Operational
studio.appcues.com ? Operational
90 days ago
99.97 % uptime
Today
fast.appcues.com ? Operational
api.appcues.com ? Operational
90 days ago
99.9 % uptime
Today
segment.appcues.com ? Operational
flow builder ? Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Jul 23, 2019

No incidents reported today.

Jul 22, 2019

No incidents reported.

Jul 21, 2019

No incidents reported.

Jul 20, 2019

No incidents reported.

Jul 19, 2019

No incidents reported.

Jul 18, 2019

No incidents reported.

Jul 17, 2019
Resolved - Starting around 9am EST this morning, publishing and unpublishing flows could take up to an hour to take effect. The team determined the root cause of the issue to be a database falling out-of-sync with Appcues' main database. The team resolved the issue around 1pm EST.
Jul 17, 09:00 EDT
Jul 16, 2019

No incidents reported.

Jul 15, 2019
Resolved - A fix has been implemented and we are monitoring the results.
Jul 15, 19:13 EDT
Monitoring - We have resolved the issues causing high error rates when showing flows to end users. We will continue to monitor the situation.

In order to resolve the issue, we have temporarily disabled updates to the user property and event lists on https://studio.appcues.com. You can still use existing properties and events to target flows, but new user properties and events will not appear in your account. This is temporary and will be resolved soon.
Jul 15, 17:45 EDT
Investigating - Appcues is experiencing elevated error rates again when attempting to show flows to end users. We are investigating the root cause of this. Flows are showing intermittently to end users.
Jul 15, 16:43 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 15, 14:49 EDT
Update - The high error rates have been resolved and delivery of end-user flows has returned to normal. We will continue to monitor the situation closely. Flows are consistently showing to end users again.
Jul 15, 14:49 EDT
Identified - We have identified the issue and are working to mitigate the effects.
Jul 15, 14:15 EDT
Investigating - Appcues is currently experiencing a high error rate when attempting to show flows to end users. Flows are not consistently showing to end users. We are investigating the outage now and will update the status again in 20 minutes.
Jul 15, 13:59 EDT
Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019

No incidents reported.

Jul 11, 2019

No incidents reported.

Jul 10, 2019

No incidents reported.

Jul 9, 2019

No incidents reported.