All Systems Operational

Uptime over the past 90 days. View historical uptime.
Studio (US) Operational
Studio (EU) Operational
Javascript SDK (US) Operational
Javascript SDK (EU) Operational
HTTP API (US) Operational
HTTP API (EU) Operational
segment.appcues.com Operational
segment.eu.appcues.com Operational
Flow Builder (US) Operational
Flow Builder (EU) Operational
Public API (US) Operational
Public API (EU) Operational
Workflow Processing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 14, 2026

No incidents reported today.

Nov 13, 2026

Scheduled US Region DB Maintenance
Completed - The scheduled maintenance has been completed.
Nov 13, 22:59 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 20:00 EST
Scheduled - We will be performing scheduled maintenance to upgrade one of our core databases in our US region. We’ve timed this window for our lowest period of Studio and Builder usage to keep the impact on your team as small as possible.

When: Friday, November 13, 8:00 PM EST to Saturday, November 14, 2:00 AM EST (02:00 – 10:00 UTC)

What will be unavailable during the window (US region):
Appcues Studio
The Appcues Builder
MCP connections to Appcues
Sign-in methods other than legacy authentication

What will not be affected:
Live Flows, Checklists, and other published experiences will keep showing to your end users as normal
Experience targeting and qualification will continue to work
EU-region accounts

No action is needed on your part. We’ll post updates here when maintenance starts and when it’s done. Note: We've set a wider scheduled window than we hope will be necessary, so services may resume earlier than scheduled. Thanks for your patience while we make these improvements.
Nov 3, 22:07 EST

Nov 12, 2026

No incidents reported.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

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