Analytics unavailable in Appcues Studio.

Incident Report for Appcues

Resolved

The incident has been resolved.

Posted Jul 27, 2021 - 17:38 EDT

Update

We are continuing to monitor for any further issues.

Posted Jul 27, 2021 - 17:13 EDT

Update

Analytics are available in with degraded performance in Studio. We continue to monitor the situation for a full resolution.

Posted Jul 27, 2021 - 17:08 EDT

Monitoring

We've identified that the issue is due to a problem at our analytics vendor. We're monitoring the situation with them.

Posted Jul 27, 2021 - 16:42 EDT

Investigating

We're currently experiencing issues loading analytics data in Studio. Our team is investigating. End-user flow delivery is not affected.

Posted Jul 27, 2021 - 16:16 EDT

This incident affected: studio.appcues.com.