Email Sending Delay

Incident Report for Appcues

Resolved

Delayed messages have been processed. All systems operating normally.
Posted Oct 06, 2026 - 09:09 EDT

Monitoring

The underlying issue is fixed and emails are processing correctly again. We are working through a backlog of delayed messages.
Posted Oct 06, 2026 - 06:48 EDT

Identified

Email sending for Appcues Workflows is delayed. We have identified the issue and are working on a fix.
Posted Oct 05, 2026 - 23:37 EDT
This incident affected: Workflow Processing.