Appcues SDK performance degredation

Incident Report for Appcues

Resolved

All systems are showing stable metrics. Incident is over. During the incident, response time to SDK sent messages increased by 200% causing delays for content delivery.
Posted Oct 30, 2026 - 10:20 EDT

Monitoring

The fix is rolled out and operations are showing normal. We will continue to monitor recovery.
Posted Oct 30, 2026 - 10:13 EDT

Identified

We detected an issue causing degraded Appcues SDK performance. A fix is rolling out.
Posted Oct 30, 2026 - 10:00 EDT
This incident affected: Javascript SDK (US).