Appcues Studio and Builder Login Issue

Incident Report for Appcues

Resolved

At 12:45 PM ET, some users were unable to log into Appcues Studio and Builder using username/password.

Our engineers identified the root cause, deployed a fix, and restored access by 2:41 PM ET. Existing sessions and SSO/Google auth were unaffected.

Posted Oct 30, 2025 - 15:00 EDT