API slowness

Incident Report for Appcues

Resolved

This incident has been resolved.

Posted Sep 14, 2016 - 06:18 EDT

Monitoring

API performance has returned to normal. We will continue to monitor the system overnight.

Posted Sep 13, 2016 - 19:50 EDT

Identified

We have identified the source of the slowdown, and are working to replace the affected component.

Posted Sep 13, 2016 - 19:15 EDT

Investigating

We're investigating reports of slow response times for certain customers.

Posted Sep 13, 2016 - 16:47 EDT