Investigating - We've received intermittent reports of issues for users logging into my.appcues.com using Safari.

The current workaround is using a different browser (where possible).

We're investigating the issue now, and will update this incident report as progress is made.
Dec 7, 16:17 EST
my.appcues.com   ? Operational
fast.appcues.com   ? Operational
api.appcues.com   ? Operational
segment.appcues.com   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 17, 2019

No incidents reported today.

Jan 16, 2019

No incidents reported.

Jan 15, 2019

No incidents reported.

Jan 14, 2019

No incidents reported.

Jan 13, 2019

No incidents reported.

Jan 12, 2019

No incidents reported.

Jan 11, 2019

No incidents reported.

Jan 10, 2019

No incidents reported.

Jan 9, 2019

No incidents reported.

Jan 8, 2019

No incidents reported.

Jan 7, 2019
Resolved - This incident has been resolved.
Jan 7, 15:51 EST
Update - We are continuing to work on a fix for this issue.
Jan 7, 15:10 EST
Identified - Due to a backend issue, we are seeing increased qualify times for showing content. We are aware of the root cause and are working on a resolution.
Jan 7, 15:09 EST
Jan 6, 2019

No incidents reported.

Jan 5, 2019

No incidents reported.

Jan 4, 2019

No incidents reported.

Jan 3, 2019

No incidents reported.