All Systems Operational

Uptime over the past 90 days. View historical uptime.
studio.appcues.com ? Operational
90 days ago
100.0 % uptime
Today
Javascript SDK (fast.appcues.com) ? Operational
90 days ago
100.0 % uptime
Today
api.appcues.com ? Operational
90 days ago
100.0 % uptime
Today
segment.appcues.com ? Operational
90 days ago
100.0 % uptime
Today
flow builder ? Operational
90 days ago
100.0 % uptime
Today
Public API ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 15, 2025

No incidents reported today.

Oct 14, 2025
Appcues Studio and Builder Outage
Resolved - Date: October 14, 2025
Status: Resolved
Duration: 16 minutes (3:21–3:37 PM EDT)

Due to a failed process an API database became locked, which prevented Appcues Studio and Builder from loading.

Resolution: Problematic process terminated, restoring services immediately.
Oct 14, 16:30 EDT
Oct 13, 2025

No incidents reported.

Oct 12, 2025
Scheduled DB Maintenance
Completed - The scheduled maintenance has been completed.
Oct 12, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 22:00 EDT
Scheduled - We will be performing maintenance on the Appcues platform starting at 10:00 PM EST on October 11th. While we do not expect service interruptions, some users may experience intermittent disruptions to our services. This maintenance is expected to be completed within two hours. We appreciate your understanding as we work to enhance the reliability of our services.
Oct 3, 10:27 EDT
Oct 11, 2025
Oct 10, 2025

No incidents reported.

Oct 9, 2025
SDK Temporarily Unavailable
Resolved - On October 9, 2025, between 9:25 PM and 9:35 PM ET, the Appcues SDK was unavailable for approximately 10 minutes. During this period, end users received a 403 UNAUTHORIZED response to SDK load requests, preventing event capture and content display.

Timeline:
9:25 PM ET: SDK unavailability began.
9:32 PM ET: Issue detected via alerting system.
9:35 PM ET: Systems fully restored.

Impact:
End users were unable to load the SDK, resulting in no events captured or content displayed during the outage.

Resolution:
The issue was identified and resolved promptly, with full SDK functionality restored by 9:35 PM ET.
Oct 9, 22:30 EDT
Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.

Oct 2, 2025

No incidents reported.

Oct 1, 2025

No incidents reported.

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